Terms & Conditions


Please read these product terms and conditions carefully as they affect your rights and liabilities under the law and set out the terms under which we supply NutriPots and other products to you.

The NutriPots and other products are supplied by NutriPot Nutrition Limited, trading as NutriPot, a company registered in Guernsey (company registration no. 62185) whose registered office is at 11 New Street, Guernsey, GY1 3EG.

These terms and conditions apply where you have chosen to purchase NutriPots and/or other products direct from NutriPot Nutrition Limited (‘NutriPot).

References to ‘I’ ‘we’ or ‘our’ or ‘us’ refer to NutriPot (or its affiliates), and ‘you’ and ‘your’ ‘yours’ and ‘yourself’ refer to you as the consumer.



Please note that the prices stated by us for the NutriPots and other products supplied are confirmed at the time of your order. All prices are expressed inclusive of any VAT payable where applicable. The price of the items does not include any delivery charge which will be charged at the rates applicable at the date of your order and which will be notified to you by NutriPot at the time of your order.  Prices are liable to change at any time, but price changes will not affect your orders that we have confirmed to you in writing.

2. Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item or there is a delay in supplying the items to you, we will not be liable to you. Although we will try to service all your orders, an order of large quantities of a particular product line can only be fulfilled at our discretion.

3. Acceptance

Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until payment has been received. Nothing that we say or do will amount to any acceptance of that offer until we have received payment. At any point up until then, we may decline to supply the NutriPots and/or products to you without giving any reason. At the moment that the NutriPots and/or products are paid for (and not before), a contract will be made between you and us.

We reserve the right to refuse orders from businesses or from individuals whom we consider are ordering our NutriPots other than for their own personal consumption.

4. Delivery

You can have your NutriPots and products delivered or can purchase them from in participating retail outlets. For delivered NutriPots and products, you will need to designate the address to which you want your order dispatched. We will not be responsible for orders that are not received through no fault of our own, and cannot be held responsible for any delay in delivery. The costs of postage/carriage will be added to your order, if applicable.

5. Returns of perishable items

We hope you will be happy with your purchase, and we take care to ensure the products are provided to you in good condition. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible.

In the case of perishable items, if the products received are damaged and you notify us within fourteen days of delivery, we will ask for them to be returned, and we will replace your damaged items. These terms will apply to any replaced products.  Your statutory rights are not affected.

6. Cancellation and Changes to your Order

You can cancel any of your current orders prior to fulfilment by us.

7. Payment

Payment for NutriPots and other products must be made in advance by credit or debit card. Your authority for payment must be given at the time of placing your order, and you will be charged at the time when your order is confirmed.  You can normally pay by Mastercard or Visa credit card, Maestro or Visa debit card.

To the full extent permitted by law, our liability to you in connection with any order will not exceed the total price charged for the relevant products.

8. Coupons, discounts and promotional coupons

Coupons, discounts and promotional code discounts offered by www.nutripot.com are only valid for use in connection with a purchase via www.nutripot.com unless otherwise stated. These promotional discounts are notmvalid for use on other websites. One coupon can be used per household and must be used before the expiration date as stated on the coupon. Coupons cannot be returned for cash or its equivalent.

Any discounts awarded for registration are limited to one per customer (the email address and postal address must be unique). Any redemption found to in breach of these requirements will result in the discount being removed from any secondary orders.

9. Our promises to you

We value you as a customer and we will use reasonable care and skill in delivering the NutriPots and other products to you.

10. General

These Terms and Conditions are personal to you and cannot be assigned by you; do not confer any rights to any third party; and shall be governed by and construed in accordance with the laws of England and Wales, and any disputes will be decided only by the English courts.

If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.

11. Customer Services

If you have any queries, you can contact us by e-mail enquiries@nutripot.com

12. Data Protection

We are committed to protecting your privacy and personal information ("Personal Data") and we will never share this with anyone else.

As explained in our Privacy Policy, you can exercise your right to prevent processing of your personal data and “opt out” at anytime by emailing us at enquiries@nutripot.com inserting “UNSUBSCRIBE” as the subject

The NutriPot On-line Store is operated by NutriPot Nutrition Limited (Guernsey), Company Registration No: 62185